Shelby Plastic Surgery & Cotter MedSPA

Located 2 blocks north of Shelby Baptist Medical Center on Highway 31 in Alabaster

About Us  “Aesthetic Healthcare Through Innovation” - since 1990

Business Offices

 

 

Practice Philosophy

At SHELBY PLASTIC SUGERY and Cotter MedSPA we are dedicated to providing the highest degree of excellence in surgical and diagnostic skills, as well as medically correct spa services in a caring, comfortable and compassionate environment. We strive to treat each patient with kindness, respect, courtesy and dignity. Being a specialty practice first, we are committed to making our patient’s relationship with us our priority, to be dedicated and competent about our care, to keep up with the latest trends and information, and to keep our patients’ safety and well-being first and foremost during any recommended treatment.

Consultations

Your consultation begins with a phone call to our office. Our Receptionists, Marisa or Lori, will direct your call or gather contact information, and set up a profile to be reviewed by Dr. Cotter.  Cosmetic procedure appointments are generally directed to Colleen, our Practice Administrator and Patient Coordinator. Non-Cosmetic (medically necessary) appointments are set up by one of our Receptionists or Crystal at our MedSPA. Sometimes, there are overlaps in cosmetic and non-cosmetic procedures.  We help you sort these out and, if necessary, prepare a letter of predetermination for your insurance carrier.

Although an in-depth consultation may be set up with Dr. Cotter initially, for those wishing information only or an easier way to begin the consultation process, consultations can be set up with Kim Moon PA-C.  Kim is a very experienced physician assistant who has been with Dr. Cotter over 11 years. A full consultation with Dr. Cotter may follow at a separate visit. Either way, our friendly and knowledgeable staff will assist you through the consultation process answering questions and providing information about the procedures as well as post-op care.

From our Receptionists and Scheduling Coordinators, to the Medical Assistants and the Physician Assistants, we strive to make your visit pleasant, comfortable and informative. As you leave the office you will have gained the knowledge and information you need to make an informed decision about your surgery or the procedure(s) you desire.